Information we collect
We may collect information you provide during a phone conversation, such as your name, contact details, travel preferences, passenger information, and itinerary requests. Please do not send payment card details through unsecured messages.
When you browse this website, standard technical information may be collected automatically, including your device type, browser type, approximate location, pages viewed, referring page, and IP address.
How we use information
- To respond to questions and provide requested travel assistance.
- To research flight options and help complete requested reservations.
- To communicate itinerary, service, or transaction information.
- To operate, secure, troubleshoot, and improve this website.
- To meet legal, regulatory, fraud-prevention, and recordkeeping obligations.
When information is shared
Information may be shared with airlines, reservation systems, payment processors, call-service providers, analytics vendors, and other companies needed to provide the service you request. These parties receive only the information reasonably necessary for their role.
We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganization. We do not sell personal information for money.
Cookies and analytics
This website may use essential cookies and similar technologies to support basic functionality, understand site traffic, and protect against misuse. Browser settings can be used to limit cookies, though some site features may not work as intended.
Data retention and security
Information is kept only as long as reasonably necessary for the purposes described in this policy, including transaction records and legal obligations. We use reasonable administrative and technical safeguards, but no online or telephone system can guarantee absolute security.
Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also opt out of promotional communications. We may need to verify your identity before completing a request.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the website. Passenger information for minors should be provided only by a parent or authorized guardian when needed for a travel request.
Policy changes
We may update this policy as our services or legal obligations change. The effective date at the top of this page identifies the latest revision.
Contact us
For privacy questions or requests, call us at +1 (844) 213-5611.